ServiceNow - Certified System Administrator CSA - Mock Test
Which table stores the Task SLA records for the SLA's attached to particular tasks?
Options are :
- Task_sla
- Sla_ola
- Sla
- Sla_ula
- None of the Above
Where can we create SLAs, OLAs and Underpinning Contracts?
Options are :
- Configuration Management
- Incident
- Service Level Management
- Service Catalog
Servicenow Application Developer Exam New-Practice Test Set 2
What are the workflow activities?
Options are :
- Start, Pause, Reset, Complete
- Draft, Review, Publish, Retire
- Waiting for approval, fulfillment, delivery, completed
- Start, Pause, Reset
What is the name of text indexing search engine used in ServiceNow?
Options are :
- Bing
- Zing
- Baidu
When a request is rejected a notification is sent and sets the status to rejected.
Options are :
- True
- False
ServiceNow - Certified System Administrator CSA - Practice
Where is data stored?
Options are :
- Forms
- Worflows
- Tables
- List
How does automating in a Transform Map work?
Options are :
- It takes the names of import set table heading and matches it against the existing column field name
- It takes the import set table heading and matches it against the existing column name
- It takes the import set column name and matches it against the existing table heading.
In
Knowledge Base, articles are grouped by?
Options are :
- Categories
- Contents
- Catalogs
- News
Servicenow Application Developer Exam New-Practice Test Set 1
What do client request + server response =?
Options are :
- Single trip
- Round trip
- Multiple trip
- None of the above
In
Service Catalog, when a user orders several Items, following records are
created: (Select all that Apply)
Options are :
- SCTASK
- CHG
- REQ
- INC
- RITM
When you open a service catalog and click the order button what gets created?
Options are :
- REQ>RITM>TASK
- Task
- Item
ServiceNow Certified System Administrator Practice Exam 2019 Set 8
You cannot deactivate a plugin, once it has been activated
Options are :
- True
- False
Which of the following is correct regarding new groups, new CIs , new user
Options are :
- None can create them. Only automated data exists
- They can be created by end users
- They are not captured in update sets
What does specifying a coalesce mean?
Options are :
- It's a special data set brought over using a different module
- Make the report that will feed the gauge
- The field or fields you specify will be used as a unique key
- None of the above
ServiceNow Certified System Administrator CSA Practice Test Set 5
Parent of incident and problem table?
Options are :
- Task
- Parent
- Table
- Change
A role does not inherit all the permissions of any other roles it includes.
Options are :
- True
- False
Can we coalesce multiple fields?
Options are :
- True
- False
ServiceNow - Certified System Administrator CSA - Practice
What is contextual security?
Options are :
- Means the field has been modified
- Display information from a record
- Its a system security type, which Controls every level in the servicenow object hierarchy. You can control specific tables and fields.
- It's a group of customizations that can be packaged and moved from one instance to another
Client Script on the Task table will be applied to Problem table as well
Options are :
- Only if inherit is false
- Only if inherit is true
- Always Yes
Where would you go to start an import set?
Options are :
- System Import Sets > Import sets
- System Definition > Import sets
- System properties > Import Sets
- System Import Sets > Load Data
ServiceNow Certified System Administrator CSA Practice Test Set 14
Which of the following can be an example of Out Of The Box table?
Options are :
- u_incident
- incident
- x_u123_incident
- u_movie
Business rules are real time
Options are :
- True
- False
Which
among the following is true regarding UI Policies?
Options are :
- They run only on server side
- All the UI Policies of task table are not extended by the incident table
- Based on the condition, it can be decided when to make it visible/hidden
- They run on the cloud side
ServiceNow Certified System Administrator CSA Practice Test Set 1
ACL's can be defined in what many ways?
Options are :
- Conditional Expressions
- Scripts
- Roles
- All of the above
What is SLM?
Options are :
- Service Level Management
- Server Limit Management
- Service Line Management
- None of the above
Where would you go to create an order guide?
Options are :
- System properties > css
- Service catalog > catalog definition > order guides and click new
- Go to system definition > choice list
ServiceNow Certified System Administrator Practice Exam 2019 Set 7
Multiple Choice, Single Text, and select Box are what type of elements in ServiceNow?
Options are :
- Related Lists
- Request Types
- Order Guides
- Variable Types
What does the list editor do?
Options are :
- It shows the average response time of your serviceNow instance
- It displays the processing time, including the total time, network latency and browser rendering and parsing
- It allows you to update the record without having to into a form
- All of the above
What can be used to move group of different changes from one instance to other instance?
Options are :
- Import Set
- Not Possible
- Import XML
- Update Set
ServiceNow Customer Service Practice Tests Orlando Set 9
What does the transform map do?
Options are :
- It determines the relationship between fields displaying in an import set table to fields in an existing servicenow table
- It defines every table and field in the system. It contains information about a field's data type, character limit, default value, dependency and other attributes
- It's a container with variables. You can reuse the sets.
Which can send out Notifications?
Options are :
- Script
- Business Rule
- Workflow
- All of above
To see the relationship between tables in a graphical view, what is used?
Options are :
- Business Service Map
- Tables and Columns
- Schema Map
- Tables Map
Servicenow Application Developer Exam New-Practice Test Set 9
The upgrade history module helps an admin locate and resolve upgrade conflicts by reverting customization to the base version if necessary.
Options are :
- True
- False
What are update sets?
Options are :
- History of upgrades
- Customization that can be moved from 1 instance to another
- Groups items Together
- All the above
In service catalog application, which module is used for creating items?
Options are :
- Maintain Items
- Items
- Maintain Category
- Maintain Dynamic Categories
Servicenow Application Developer Exam New-Practice Test Set 2
All users can manage and setup import sets.
Options are :
- True
- False
What are
the main components of the User Interface in ServiceNow (UI16): (Select all that Apply)
Options are :
- Banner
- Right Navigation Pane
- Left Navigation Pane
- News Feed
- Content area
UI policies and Business rules can monitor changes of fields in a form
Options are :
- True
- False
ServiceNow Certified System Administrator CSA Practice Test Set 5
What does 'Coalesce' field mean?
Options are :
- Field/s will be set a reference key
- Field/s will bind with target table
- Field/s will be set a unique key
Elevated roles are available for only one session
Options are :
- True
- False
Task table is a _ table.
Options are :
- Custom
- Base
- Extended
- Child
ServiceNow Certified System Administrator CSA Practice Test Set 15
A Business rule can be set before or after the database action has occurred.
Options are :
- True
- False
If the system is going to be upgraded, what will be excempt from the upgrade?
Options are :
- Everything gets upgraded
- Incidents
- Any record that has been altered from the base by the customer
What does the red form field indicator mean?
Options are :
- Entered data is not captured
- Its a required field that requires a value
- Its a required field needs modification
ServiceNow Certified System Administrator Practice Exam 2019 Set 11
Where can you view a series of customizations?
Options are :
- Update set
- System Log
- History
- None of the above
In import sets which among the following is true with respect to coalesce?
Options are :
- If more than one coalesce is there than the first one will be considered
- Coalesce may be used to update the matched records
- If the source import sets data does match with the destination production data then a new record is created.
- Coalesce is used to merge the transform maps
You cannot revert update set versions.
Options are :
- True
- False
ServiceNow - Certified System Administrator CSA - Exam
Which application has the links to view field attributes for tables?
Options are :
- Tables & Columns
- Incident
- Tables & Fields
- Column & Fields
What database kept all the customization that you made on your instance?
Options are :
- Sys_update_XML
- Sys_update_HTML
- Sys_update_SAML
- Sys_Update_CSS
Recommended Reading
- ServiceNow Certified System Administrator CSA Practice Test Set 18
- Servicenow Application Developer Exam New-Practice Test Set 4
- ServiceNow Certified CIS CSM Test Exams (New York Release) Set 1
- ServiceNow - Certified System Administrator CSA - Exam Questions
- ServiceNow Customer Service Practice Tests Orlando Set 2
- ServiceNow Certified System Administrator CSA Practice Test Set 7
- Service Now Certified System Administrator Practice Exams Set 2
- ServiceNow Certified System Administrator CSA Practice Test Set 9
- ServiceNow Certified CIS CSM Test Exams (New York Release) Set 3
- ServiceNow Certified CIS CSM Test Exams (New York Release) Set 2
- ServiceNow Certified System Administrator CSA Practice Test Set 5
- ServiceNow Certified System Administrator Practice Exam 2019 Set 1
